Face to face banking

At your local Santander branch and Post Office庐

For when you need to pay in cash or cheques, withdraw money or get an up-to-date balance, depending on your account, you can use any Santander branch and Post Office as well as Santander cash machines.

If you have a local Post Office Branch, you have a convenient place to:

  • deposit cash and cheques
  • withdraw money
  • find out your balance

Deposits

Notes should be presented in bundles, neatly stacked, by denomination.

Coins, for denominations of 50p and below, will only be accepted in full coin sachets, as below.听

Denomination

Sachet Value

50p

拢10听

20p

拢10听

10p

拢5

5p

拢5听

2p

拢1听

1p

拢1听

拢1 and 拢2 coins must also be deposited in sachets (and in full sachets of 拢20 wherever possible), but post office branches will continue to accept 拢1 and 拢2 coins which don鈥檛 make up a full sachet.

You must not mix denominations in any sachet.

You may obtain supplies of coin sachets from Initial Packaging on 0330 123 0720.

You can use your debit card or cash deposit card to deposit cash at the Post Office. They鈥檒l swipe your card, or you might need to insert it into a card reader. The cash is deposited in your account straight away and recorded on our system, and you鈥檒l get a receipt. The maximum daily cash deposit limit is 拢10,000, with a rolling annual limit of 拢240,000. Some Post Office branches can only allow up to 拢1,000. This is because the Post Office can have different maximum cash deposit limits. It's best to check limit of the branch you plan on visiting.

You'll need to use Post Office cheque deposit envelopes to deposit cheques into your account. You'll need separate paying-in slips and envelopes for each batch of 10 cheques. If you need to order these, please give us a call.听

Withdrawals

You can use your debit card to withdraw cash at the Post Office. You can withdraw a maximum of 拢10,000, providing the Post Office has enough funds available. You鈥檒l need to call us on the day you want to make the withdrawal so we can set it up with the Post Office for you, we can help find you the nearest Post Office for the amount you need. Here are the charges for this service:

AmountCharge
Up to 拢500Free
拢500.01 to 拢2,000拢10 flat fee
拢2000.01 to 拢3,00050p per 拢100
拢3000.01 to 拢5,00045p per 拢100
Over 拢5,00035p per 拢100


The services, limits for deposits & withdrawals and opening hours within the Post Office Network may vary. Isle of Man and British Forces branches can't be used by Santander customers. You should contact your local Post Office branch to speak to them about your needs. 听

You can use our cash machines for many of your day-to-day transactions, including:

  • withdrawing cash up to 拢500.听If you have a debit or cash card, we can reduce your daily cash withdrawal limit at the cash machine from the standard 拢300 to 拢0 or 拢60. This may help you to reduce access to cash where your circumstances may need it. To arrange this, call us
  • paying money in at selected machines
  • checking your balance.

To see the full range of services available, choose 'Other Services' next time you use a Santander cash machine.

If you are a 1|2|3 Business Current Account (including Start-up and Switcher offers) holder, you can bank at any Santander branch.

Transactions you can carry out include:

  • depositing cash and cheques
  • withdrawing money
  • checking your balance
  • making internal and external transfers
  • managing mandates including standing orders and bill payments.

For transactions that you can鈥檛 carry out in our branches (such as CHAPS and International Payments, bankers drafts, cheque withdrawals and foreign currency cheques) please contact us

Limits apply to certain transactions, please see a guide below but check with your local branch to make sure that it鈥檚 able to service your needs.

Transaction type

Limits and notice

Coin听Deposit

Full coin sachets only (subject to branch availability)

Up to 拢100 per day

Coin Withdrawal

Full coin sachets only (subject to branch availability)

Up to 拢250 per day

48 hours notice required

Notes Deposit

拢20k per day

Notes听Withdrawal

Over 拢5k - 48 hours notice

拢10k per day limit

Important information

You can carry out these transactions if you have a Santander business debit card. Additional identification may be required depending on your request.

Account operators can deposit funds and request a balance only and will be required to provide identification in addition to their operator card.

Visit our branches page for the latest branch information.听

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